Wipro Recruitment Off Campus | For System Engineer | Apply Now !
Wipro has announced a job notification for the post of System Engineer. A student from various disciplines can apply for Wipro Recruitment Off Campus. Interested and eligible candidates can read more details below.
Company Name : Wipro
Post Name: System Engineer
Degree : Any Graduate
Branch : All Branch
Batch : 2017 / 2018 / 2019 /2020 / 2021 / 2022
Experience : Freshers
CTC : ₹3.5 LPA*
Location : Noida
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimal manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
- Any Graduate from any Stream
- Team player and quick learner
- Good Communication- Verbal and Non Verbal skills
- Good Team Player
- Ability to interact with cross-functional teams
- Highly developed analytical and organizational skills
- Work in an agile environment to deliver high-quality software.
- Experience with distributed, multi-tiered systems, algorithms, and relational databases.
- Experience in optimization mathematics such as linear programming and nonlinear optimization.
- Ability to effectively articulate technical challenges and solutions.
- Ability to design and code the right solutions starting with broadly defined problems.
Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.
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