Wipro Off Campus Drive 2022 | For Hiring System Engineer | Apply Now !

Wipro Recruitment Drive 2022

Wipro Off Campus Drive 2022 | For Hiring System Engineer | Apply Now !

Job Description:

Wipro is hiring candidates for the post (Wipro Off Campus Drive 2022) of System Engineer.


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Wipro clocks its best quarterly results in a decade in Q4 FY21 - The Economic Times


Recruitment :

Company Name : Wipro India

Job Role : System Engineer

Degree : Any Graduate

Branch : Any Branch

Batch : 2017, 2018, 2019, 2020, 2021, 2022

Salary : INR 3.5 LPA per yr*

Experience : Fresher’s*

Job location : Noida


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(Wipro Off Campus Drive 2022)


Eligibility Criteria:

Any Graduate from any Stream

Preferred skill:

Team player and quick learner

Good Communication- Verbal and Non Verbal skills


Good Team Player

Ability to interact with cross-functional teams

Highly developed analytical and organizational skills

Work in an agile environment to deliver high-quality software.

Excellent communication skills,

Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.

Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.

Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support


Job Responsibilities :

Manage and resolve customer complaints.

Identify and escalate issues to supervisors as and when needed.

Provide product and service information to customers.

Research required information using available resources and Offer Solution to customers.

Research, identify, and resolve customer complaints using applicable software.

Route calls and tickets to appropriate resources and Domains who can best support he user,

Document all call information according to standard operating procedures.

Recognize, document, and alert the management team of trends in customer calls.

Create SOPs for new Issues and resolution given.

Complete call logs and reports.


Knowledge Management :

Update Process documentation as appropriate for the process under guidance.

Participate in knowledge transfer.


About Company :

At Wipro, we endeavor to provide a formidable platform for professionals who will be our change agents – catalysts who are torchbearers of our fortitude to excel and redefine the limits of technology to make our clients successful. Our hiring team focuses on the recruitment of talented professionals in the industry. If you are experienced in the pursuit of excellence in IT, and looking for challenging opportunities to actualize your fire within, look no further. A career at Wipro offers just that and a lot more.


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