Wipro Off-campus Drive 2022 | For Technical Lead | Apply Now

Wipro Urgent Hiring Of Freshers

Wipro Off-campus Drive 2022 | For Technical Lead | Apply Now !

 

Wipro has announced a job notification for the post of Technical Lead. A student from various disciplines can apply for Wipro Off Campus 2022. Interested and eligible candidates can read more details below. (Wipro Off-campus Drive 2022)

 

Recruitment :

Company Name : Wipro

Post Name: Technical Lead

Degree : Any Graduate

Branch : Any Branches

Batch : 2017/18/19/20/21/2022

Experience : freshers (0 – 1)

CTC : ₹3.6 LPA*

Location: Chennai

 

Job Responsibilities:

  • Review performance dashboard and the scores for the team
  • Support the team in improving performance parameters by providing technical support and process guidance
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  • Ensure standard processes and procedures are followed to resolvedly client queries
  • Resolve client queries as per the SLA’s defined in the contract
  • Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting
  • Document and analyze call logs to spot most occurring trends to prevent future problems
  • Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
  • Ensure all product information and disclosures are given to clients before and after the call/email requests
  • Avoids legal challenges by monitoring compliance with service agreements

Eligibility Criteria:

  • Any Graduate from any stream

Preferred skill:

  • Excellent verbal written communication skills
  • Good communication and co-ordination skills
  • Strong problem-solving skills with great attention to detail and critical thinking
  • Quality oriented highly committed
  • Positive attitude with willingness to learn
  • Great team player
  • Ability to lead and work independently with full ownership

 

About Wipro:

Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.

 

 

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