Postman Off Campus 2022 | Apply Now

Hexagon Off Campus Hiring 2022

Postman Off Campus 2022 Hiring for Customer Ops Support Intern | Apply Now



Postman Job Opportunity is hiring for the post of Customer Ops Support Intern (Weekend Shift, Non-Technical). Students from various disciplines can apply for Postman off-campus recruitment drive 2022. Interested and eligible candidates can read more details below.


Recruitment :

Company Name : Postman

Post Name: Customer Ops Support Intern

Degree : BE / B.Tech / ME / M.Tech

Branch : Any Branches

Batch : 2019 / 20 / 21 / 2022

Experience : freshers (0 – 2 years*)

CTC : ₹ 4 LPA*

Location: Bangalore




Job Description:

  • Manage a queue of non-technical support tickets
  • Prioritize issues based on severity and customer impact
  • Work on 50+ tickets/week across Zendesk, Salesforce and JIRA within defined SLAs
  • Triaging of Sales leads, Security, Legal and other inquiries to different internal teams
  • Handle payments, refunds, credits and other sensitive customer requests
  • Collaborate with many cross-functional organizations daily
  • Raise product bugs to relevant teams
  • Participate in our 24/7 global coverage plan


  • Excellent written and verbal communication skills
  • Flexibility to work different shifts (including evenings, weekends, or holidays)
  • Comfortable working on Saturday and Sunday as this is a weekend support position
  • Good composition skills – ability to compose grammatically correct and concise written response
  • Hands on experience with Zendesk, Salesforce, JIRA is a positive
  • An ability to adapt to rapidly-changing environments and processes


IMP Note:

Please include a cover letter to the hiring team at Postman to give a more detailed view of your accomplishments and a sense of what you’ll bring to the table if you are hired.



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