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Genesys Off Campus Drive 2023 | For Associate Consultant | Apply Now !

Genesys Off Campus Drive 2023:- Genesys Hiring freshers for Associate Consultant Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below. (Genesys Off Campus Drive 2023)

 

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Genesys Off Campus Drive 2023:-

Company NameGenesys
Job RoleAssociate Consultant
QualificationAny Degree
BranchAny Branches
Batch2020, 2021, 2022 &2023
SalaryINR 9 LPA*
ExperienceFresher (0 – 1)
LocationChennai, Hyderabad
Genesys Off Campus Drive 2023
Genesys Off Campus Drive 2023

Responsibilities For Candidates:-

  • Primary customer contact for providing accurate and creative technical solutions to user problems of moderate and difficult nature
  • To be the escalation support interface with customers and to ensure that the company is always represented in the most positive manner
  • Maintain the customer incident tracking system (Salesforce) with regular updates and resolution details.
  • Information to include symptoms, diagnosis, actions, and all relevant data.
  • To interface with SMEs, where the problem cannot be resolved at a frontline support level
  • Responsible for MACD level changes in Genesys Cloud environment (configuration and applications)
  • Provide timely progress reports on the reported issues to the appropriate
  • Project Managers/Managers or any other internal teams and senior members of technical staff.
  • Participate in a shift and ‘on-call’ roster as necessary, to provide support coverage outside of standard business hours.

 

TCS Recruitment Drive 2023:- Click Here

 

Selection Process For Drive:-

  • Application Screening
  • Online Assessment
  • Technical Interviews
  • HR Interview
  • Selection (Genesys Off Campus Drive 2023)

 

Check All Campus Drive & Apply:- Click Here

 

About Genesys Company:-

Every year, Genesys delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.

Apply Link:- Click Here

 

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How to Apply for Genesys Off Campus Drive 2023?

  1. Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
  2. Click on “Apply Online”.
  3. If you have not registered before, create an account.
  4. After registration, login and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Provide accurate information in your application.
  7. Verify that all the details entered are correct.
  8. Submit the application form after verification.

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