Capgemini Hiring Fresher Drive 2024:- Capgemini Hiring freshers for Contact Support Group and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.
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About The Capgemini Company
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
Capgemini Hiring Fresher Drive 2024
Job Role:– Contact Support Group
Qualification:- Any 3-year diploma / graduation
Batch:- 2024
Experience:- Freshers
Salary:- Up To ₹ 3.25 LPA
Job Location:- Coimbatore
Last Date:– Asap
TCS Hiring For Fresher Drive:- Apply Link
Responsibilities For Capgemini
- Ticket Management – Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc.
- Business intelligence – use ticket data and analysis, tools and use best practices in the account to support customer
- Service Delivery – Its our service to the customer and delivering what is expected
- Customer Management – How effectively you are interaction starting from Greeting to resolution and call closure is what is expected
- CHIP – Our intelligent AI BOT which help to answer customer query saving SD & customers time and effort on issue resolution. Also helps in making customer’s experience better
- Service email retrieve – How effective are we in handling email as a contact channel and minimize hops between SD and the customer
- Knowledge Management – How effectively we manage the Knowledge base to resolve customer issues
- Service Marketing – Increase customer brand by bringing and here its Capgemini where we talk about tools where increase usage can help the customer
Preferred Skills For Capgemini
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Candidates must be open to relocate to any location and work in night shifts
How To Apply For Capgemini Drive 2024 ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification. Wipro Hiring Fresher Drive 2024
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