Accenture Recruitment 2022 | For Associate | Apply Now
Accenture is hiring for the post of Associate. Students from Any Background can apply for Accenture Recruitment 2022. Interested and eligible candidates can read more details below.
Company Name : Accenture
Post Name: Associate
Degree : Any Graduate
Branch : Any Stream
Batch : 2020 / 2021 / 2022
Experience : freshers ( 0 – 1 year* )
CTC : ₹ 3 LPA*
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.
The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.
We are looking for individuals who have the following skillset:
- Adaptable and flexible
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be working closely with project members to effectively deliver on the requirements
- You will be an individual contributor as a part of a team with a predetermined focused scope of work.
Accenture Recruitment 2022 | Apply Now Apply Before the link Expires Accenture Recruitment Off Campus For Freshers.,,,,,
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